Privacy & Policy

KASTRATI LLC

PRIVACY & DATA PROTECTION POLICY

Effective Date: 08.05.2026

Introduction

KASTRATI LLC (“KASTRATI Group”, “the Company”, “we”, “us”) is committed to transparency, responsible data governance, and long-term trust across all digital touchpoints.

We process personal data in accordance with applicable legislation in the Republic of Kosovo, including Law No. 06/L-082 on Personal Data Protection, as well as internationally recognized privacy principles aligned with GDPR standards.

This Policy explains how personal data is collected, used, protected, and retained through our website.

1. DATA CONTROLLER

KASTRATI LLC
Street Lidhja e Pejës, Prishtinë, Kosovo

Email: info@kastratigroup.com
Website: www.kastratigroup.com

2. DATA COLLECTION

We may collect:

  • contact and identification data provided by users 
  • communication data via forms or inquiries 
  • technical data (IP address, device, browser) 
  • website usage and analytics data 
  • cookies and similar technologies 

Only data necessary for operational, security, and service purposes is processed.

3. PURPOSE OF PROCESSING

Data is used for:

  • website operation and maintenance 
  • user communication and support 
  • service improvement and optimization 
  • analytics and performance monitoring 
  • security and fraud prevention 
  • legal and regulatory compliance 

4. LEGAL BASIS

Processing is based on:

  • user consent (where applicable) 
  • legitimate business interests 
  • legal obligations 
  • contractual or pre-contractual necessity 

5. DATA SHARING

We do not sell personal data.

Data may be shared only with:

  • IT and hosting providers 
  • analytics and infrastructure partners 
  • legal or regulatory authorities when required 

All sharing is limited, controlled, and secured.

6. INTERNATIONAL TRANSFERS

Where applicable, data transferred outside Kosovo is protected through appropriate legal and technical safeguards.

7. DATA RETENTION

Data is retained only as long as necessary for the purpose collected or as required by law.

8. SECURITY

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse.

9. USER RIGHTS

Users may request:

  • access to personal data 
  • correction or deletion 
  • restriction or objection 
  • withdrawal of consent 
  • complaint to the competent authority 

Contact: info@kastratigroup.com

10. COOKIES

We use cookies to:

  • ensure website functionality 
  • improve user experience 
  • analyze performance 

Users can manage preferences via browser or consent tools.

11. THIRD-PARTY LINKS

We are not responsible for external websites or their privacy practices.

12. POLICY UPDATES

This Policy may be updated periodically. The latest version will always be available on our website.

13. CONTACT

KASTRATI Group Sh.P.K.
Street Lidhja e Pejës, Prishtinë, Kosovo
info@kastratigroup.com
www.kastratigroup.com